Bookings & full property management

About us

We're holiday letting agents with a team of local property managers, housekeepers and maintenance. We also offer advertising-only and also full management options for cottage owners.

What sets us apart is the way we treat our owners.

Read our full manifesto here

Our services

We're here to help all types of holiday let owner. We help you get more bookings with no hassle. An example of the services we offer:

  • Extensive online and offline marketing

  • Pricing optimisation

  • Professional photography & home staging

  • Security deposits

  • Cleaning & changeovers

  • Linen & laundry

  • Maintenance

  • 24/7 callouts

Request your free

owner-information pack

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Our full range of services

  • Bills & accounting

    Finest retreats can pay all your bills, direct debits and compile your year-end accounts.

  • Professional photography

    The photos are what sells your house to guests. We use professional photographers and invest in 360 degree panoramic interactive photographs to present your property in the best light.

  • Property maintenance

    Finest Retreats can take care of the little things that crop up during the course of the year. No fuss.

  • Cleaning & changeovers

    Finest Retreats can supply trained, diligent, trustworthy housekeepers with attention to detail. We back it up with bespoke technology that ensures checklists are always done and photos taken before and after every clean.

  • Marketing your property

    Getting you bookings is what we are here to do. On the Finest Retreats website, on Google, through partner portals across UK and Europe and on your own website which we can build for you.

  • Bookings management

    We process the payments, manage security deposits, liaise with guests, collect reviews, administer cancellations and amendments and synchronise calendars

  • Linen &

    laundry

    Washing, drying and ironing all your sheets and towels and returning them to the house on time for the next booking.

  • Discounts for owners

    Finest Retreats partners with a whole host of trade suppliers to offer owners wholesale prices on anything from linen and beds to furniture and bulbs.

  • Personal contact

    You'll get a dedicated account manager as a single point of contact throughout your tenure with Finest Retreats. No call centres and impersonal service - we put you at the heart of what we do. We are only happy when you're happy.

Maximum marketing exposure

Finest Retreats works hard and invests significant sums to deliver you bookings. We don't just stick to the UK but also market your property across Europe and USA.

 

As well as Google advertising, customer database mailings, social media marketing and national PR activity, Finest Retreats also offers complimentary listings and calendar synchronisation on a range of UK and European following portals. Just a selection of our partners are below:

The extra mile as standard

We set ourselves apart by providing a range of benefits as standard. We start from the position that it's your property and we exist for your benefit - not the other way around!

We know all of the benefits below are important, and that's why we offer them as standard, to all owners.

1.

Security deposits taken on all bookings

It's our duty to do everything we can to minimise wear and tear in your property. Unlike other agencies, Finest Retreats charges a security deposit automatically as standard on all bookings. This encourages good behaviour and helps protect you in the rare occurrences of guest breakages.

4.

Your own property website

Finest Retreats provides an individual website for every owner, free of charge. Alongside your listing on finestretreats.co.uk and all the portal websites, we will also build you your own, bespoke property website. You can have your own cottagename.com domain. You can see an example website here.

7.

A single point of contact

Nobody knows your property as well as you do. But with a single contact at Finest Retreats, they'll get to know it (and you!) pretty well too. With a familiar face, you can rest easier in the knowledge that a dedicated person is always looking out for you.

10.

Free property gradings

Every property is graded to recognised tourist board standards free of charge.

2.

Unlimited owner bookings

It's your property - take as many weeks as you like in your holiday home for no penalty, at any time of the year. This does exactly what it says on the tin!

5.

Weekly pricing review for yield maximisaion

In a competitive market, keeping an eye on your prices is crucial. When demand is strong and capacity is low, we will increase your prices to boost your income. Similarly, when weeks are proving unpopular with holidaymakers we will spot the trend and dynamically change prices to boost your occupancy.

8.

Discounted holiday let insurance

Finest Retreats is able to get you better deals on holiday letting insurance (and a whole host of other services). Just ask us for a referral and we'll put you in touch with the market-leading company for some mates-rates.

11.

Health and safety advice

Starting out can be a minefield for owners. We handhold you through the process of completing the necessary risk assessments using our templates and trained staff.

3.

Payments 6 weeks in advance

Finest Retreats doesn't sit on booking income that is rightfully yours. We transfer all booking revenues owed to you as soon as we receive it, well in advance of the holiday.

6.

Bespoke P&L forecasts

Finest Retreats focuses on maximising your profits as an owner. We provide P&L forecasts (not just income projections) which take in to account your running costs too. We use that information to properly price the out of season bookings and always ensure you're in the black even for the winter short breaks.

9.

Owners & housekeepers logins

You are in control. Always. Login online to manage your property and view all future booking details and payment runs. Your housekeepers also have a login where they can only view the information they need.

12.

Attracting foreign guests

UK lets are incredibly popular with holidaymakers from Europe. The Netherlands and Germany are two big markets in particular. Finest Retreats are one of the few holiday letting agents to translate the main website in to these languages and actively promote your property on all major portals in these countries.

 

Active trade memberships

We are active members of the Vacation Rental Management Association and The Holiday Home Association. These trade bodies share knowledge and lobby for increased professionalisation of holiday lettings management. 

Owners benefit from our membership too. We can facilitate free legal advice over the telephone as well as a host of other materials and news on holiday letting. 

How it works

We make it as simple as possible to work with Finest Retreats. If your property is ready, then once you've got in touch you could be listed in a matter of days. Even if you're not quite ready, still in development, refurb or furnishing stage then arrange a visit and we'll be happy to lend our advice free of charge. 

Get in touch

Give us a call, or use the 'Get Started' button below.

Property visit

We'll come and meet you at the property to introduce ourselves properly. We'll provide pricing and income projections and if you're still redeveloping offer some advice on refurb & furnishings.

Start getting bookings

We will get the listings written, accounts created on the portals, your own property website created, housekeepers arranged and ready to start taking bookings within a week.

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